Our Policies...
- Animals who have or appear to have a contagious disease will be isolated from interacting with other dogs while at the facility.
- Dogs who exhibit behavior that could present a danger to other dogs, themselves, or the staff will not be allowed in the daycare play area. If you are unsure how your dog will behave around other dogs, you may bring them in prior to your stay to be evaluated.
- We have a minimum age requirement of 16 weeks. This is for your puppy's and/or kitten's own safety to ensure that their vaccinations have taken full effect.
- All animals are required to have current vaccinations during their stay. These are:
- Dogs
- Cats
- FVRCP
- Feline Leukemia
- Rabies
You must provide documentation with the date administered, expiration date, and who administered the vaccination. This information is kept on file and you only need to provide it again once it's expired.
- If your pet needs emergency treatment we will take him or her to our approved veterinarian, and charges may apply. We treat incidents between dogs as "no-fault", and pet owners are responsible for all veterinary costs for their pet.
The daycare play zone at Lucky Paws operates as an open play environment. We believe this environment is highly beneficial for dogs as they are some of the most active and social creatures on the planet!
Dogs at Lucky Paws are required to be up to date on vaccinations and are screened for aggressive behaviors. Our staff continuously monitor and police the play zone looking for signs of distress, illness, discomfort, and incompatibility in order to provide the safest and most enjoyable experience possible for your pet.
While every reasonable precaution is taken to ensure safety, there are natural hazards of this environment including the risk of illness or injury. Dogs can occasionally carry and transmit illnesses without showing any symptoms, despite being fully vaccinated; and even friendly and social dogs can receive and/or cause injury.
Serious injuries are rare, and most are the result of hyperactive play, getting "carried away", or simply unexpected and unpredictable reactions between different dogs and situations.
We require all clients understand the risks associated with this kind of environment, and accept full responsibility for any costs associated with treatment for any illness or injury incurred to their pet.
If you have any questions or need clarification about our policies, please feel free to ask.
Thank you for choosing Lucky Paws!
SMS TEXTING PRIVACY POLICY
DATA COLLECTION AND USE
We may collect personally identifiable information that you provide to us, such as your name, address, phone number or email address. We collect this information soley for purposes necessary to the proper care of your animals enrolled with our facility. Data is stored in an encrypted database and viewing is limited to properly trained staff that understand our privacy policy.
We do not knowingly contact or collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can promptly obtain parental consent or remove the information.
ACCESS
You can request us to delete any personally identifiable information we have stored, such as your name, address, email or phone number. You can also contact us by email to request to delete or change this information.
SHARING
We do not share any personal data with third party companies or individuals.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Text messaging originator opt-in data and consent information will not be shared with any third parties.
CONTACT
You can ask privacy questions.
If you have any questions or concerns about our privacy policies, please contact us: staff@myluckypaws.com.
SMS TEXTING TERMS & CONDITIONS
Lucky Paws Inc. provides this policy to explain how we use SMS text messaging. Please read these SMS Text Messaging Terms & Conditions ("SMS Terms") carefully. By completing the opt in, you expressly consent to receive text messages at the mobile number you provide from Lucky Paws regarding customer care needs for both current and potential customers. Message frequency may vary. These messages can be recurring or one-time. Message and data rates may apply.
Opting in to receive text messages is not required to purchase any products or services from Lucky Paws. By providing your mobile number and opting in, you agree you have ownership rights or permission to use the number given to Lucky Paws.
You may opt out of these communications at any time by following the procedure established by the text message. For example, replying "STOP" to any message you received. After this, you will no longer receive messages from Lucky Paws. If you want to join again, you can sign up as you did the first time or simply send us a text message saying "START". By sending us a text message you agree to be contacted via SMS text by Lucky Paws, message rates may apply. Text "HELP" to be connected with our cusomer care team.
click here to view our privacy policy
est. 2009
